Introduction — fast, secure login
Ledger Live is the official companion software for Ledger hardware wallets. Whether you are new to hardware wallets or returning to manage assets, logging in securely is the crucial first step. This guide explains the login flow, highlights best practices, and shows where to find the starting resources, including the keyword reference Ledger.com/Start.
Tip: Always verify you downloaded Ledger Live from official sources and never share your recovery phrase. For official setup, visit Ledger.com/Start.
Login steps (overview)
- Install or open Ledger Live: download from the official page or open the desktop/mobile app you already installed.
- Connect your Ledger device (if required): attach a Ledger hardware wallet using USB or Bluetooth depending on model.
- Enter your PIN on the device: Ledger devices use the PIN pad on the device itself — never type it into software on a computer or phone.
- Confirm access in Ledger Live: the app detects the device and prompts you to unlock and manage accounts.
- Open your portfolio: once logged, you can view balances, send/receive funds, and manage apps.
Security best practices
Security is the priority: use a trusted device, keep firmware up to date, and never disclose your 24-word recovery phrase. The recovery phrase is the only backup to restore your wallet — Ledger staff will never ask for it. When logging in, always validate prompts on the physical device before approving actions.
Check sources and links: only follow links to official domains like Ledger.com and the specific start page at Ledger.com/Start. If a link comes through email or chat, verify before clicking.
Common login issues and quick fixes
Device not detected: check cable and USB port, try a different port, and ensure the device is powered. On mobile, confirm Bluetooth permissions. If detection still fails, restart Ledger Live and your device.
PIN forgotten: if you cannot remember your PIN, you will need to reset the device. The only way to recover funds is to restore from your recovery phrase on a new device — so keep that phrase safe and offline.
App compatibility: ensure Ledger Live is the latest version and that the crypto app required for a specific currency is installed on your Ledger device via the Manager tab in Ledger Live.
User experience and next steps
After login: verify your accounts, add the cryptocurrencies you want to manage, and optionally enable portfolio tracking. Ledger Live also offers features like staking and swaps — each action requires explicit device approval.
Learning more: visit the official quick start and support pages for step-by-step walkthroughs. Bookmark Ledger.com/Start for easy access to official setup instructions and downloads.